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Terms and Conditions

Part 1 Introducing Provisions

1. Definitions

  1. "10play" means, 10Play Ltd., an Israeli company with registration number 516582715, having its principal place of business at Ben Avigdor St 18, Tel Aviv-Yafo, Israel.
  2. "User" is the person who enters into a Service Agreement (as defined below) with 10play. Users may be Consumers or Entrepreneurs.
  3. "Terms of Use" means these General Terms of Use on Services provided by 10play to its Users on the Basis of Service Agreements and Attachment A “Ethical Standards” which forms an integral part of the Terms of Use.
  4. "Service Agreement" means the legally binding agreement concluded between 10play and the User on the use of a 10tap product. The Terms of Use constitute a binding and integral part of the Service Agreement.
  5. "10tap" means a software library that is accessible via the Github-Platform and that is licensed under the MIT licence.
  6. "Service Plan" is a product offered by 10play to Users of 10tap which have entered into a Service Agreement with 10play via its Platform and in accordance with these Terms of Use. A Service Plan consists of a bundle of usage rights, services and/or access rights which are described in the relevant product/plan-sheet by 10play that is made available to the Users prior to the conclusion of the Service Agreement.
  7. "Services" means the rights and services provided by 10play to its Users as part of the Service Plan booked by the respective Users on the base of the Service Agreement.
  8. "Platform" means the internet-platform called "10tap Pro" operated by 10play including all functionalities provided by 10play via such platform.
  9. "User Account" means the area of the Platform individually accessible to the User following registration and conclusion of the Service Agreement. The User Account is password-protected.

2. Application of these GTC

  1. These Terms of Use are a binding and integral part of the Service Agreement concluded between the User and 10play and apply to all Services provided by 10play.
  2. The Terms of Use do not apply to Github or Github platform. 10play is a company independent and not connected under corporate law in any way with Github.
  3. Terms and conditions introduced by the User in connection with the Services do not apply and are not accepted by 10play. This shall apply even if the User makes reference to any such terms and conditions (written or electronic) and 10play does not expressly reject those terms and conditions. Even if 10play refers to any of the User’s messages that contains or makes reference to terms and conditions introduced by the User, this shall not be construed as acceptance of the applicability of those terms and conditions. The inclusion of such terms and conditions is hereby proactively rejected.

3. Subject Matter of the Service Agreement

  1. The subject matter of the Service Agreement is the provision of the Services by 10play. These Services will be provided as part of the Service Plan chosen by the User. The subject of the services are - depending on the booked service plan - 10play's waiver of copyright in relation to 10tap, onboarding services as well as the granting of access to news in relation to 10tap.
  2. THE PROVISION OR LICENSING OF 10TAP TO THE USER IS NOT SUBJECT TO THIS SERVICE AGREEMENT. The use of the Services by the User is conditional upon the use of 10tap by the User in accordance with the terms of the license applicable to 10tap as made available via Github. These Terms of Use do not alter or amend the licenses under which software, modules, or libraries, including but not limited to 10tap, that are made available via Github may be used.
  3. The Services are only addressed to those Users with which 10play has entered into a Service Agreement according to these Terms of Use. No third-persons are entitled to any Services.
  4. 10play provides the Platform on its own servers for access via the internet. The provision of all further hardware and software and connections (PC, internet access etc.) required for the use of the functionalities of the Platform is not subject matter of the Services or the Service Agreement. The User is responsible for this and is aware that it may incur costs for this.

Part 2 Conclusion and Term of the Service Agreement

4. Registration, Conclusion of the Service Agreement

  1. If the user is a natural person, the following shall apply: User may ONLY register on the Platform and/or use the Services if it is of legal age and considered fully legally competent as determined by the applicable laws.
  2. User’s registration on the Platform is required for the conclusion of the Service Agreement.
  3. User shall truthfully and completely provide all data required for the registration process on the Platform. By clicking the “Sign-Up”-button, User submits an offer to conclude the Service Agreement according to the provisions of these Terms of Use. The Service Agreement comes into existence through acceptance of this offer by 10play according to the following paragraph. User cannot demand the conclusion of a Service Agreement.
  4. 10play’s acceptance of your offer to conclude a Service Agreement will be submitted by means of a separate email that contains the contractual terms and conditions including these Terms of Use.
  5. User expressly agrees that 10play provides its services immediately after conclusion of the Service Agreement.

5. Obligations in Connection with the User Account

  1. In the context of the registration to the Platform, User shall select a secure access password for the User Account. User shall keep the password secret and shall take all necessary measures to protect it from unauthorised access. Should the User learn of any abusive access to the password or to the User Account or if the facts give rise to reasonable suspicion in this regard, User shall without delay inform 10play of this.
  2. The User Account may only be used by the respective User which has been registered for this account. User may not allow any third party to use such User Account. 10play may at its discretion block the User’s User Account if someone else uses it.
  3. The User is obliged to observe the applicable legal provisions when using the User Account and the Platform and not to infringe any rights of third parties. In particular, User represents and warrants that he/she will not use the Services, the User Account or any of the Platform’s functionalities for any illegal acts.
  4. User is obliged to keep your data that it has provided in the course of registration up to date at all times. In case any data changes, User will without delay update the current data or - if this is not possible - inform 10play of the change by email to email@10play.dev.

6. Term, Termination of the Service Agreement

  1. The Service Agreement is concluded for the term that corresponds with the billing period specified in the description of the respective Service Plan which is subject to the Service Agreement. The Service Agreement can be terminated by either Party with one week's notice to the end of the then current billing period.
  2. The right to termination with immediate effect for good cause of both Parties remains unaffected. From the perspective of 10play, good cause will be deemed to be on hand especially (but not limited to) if the User:
    1. is in default with payment obligations vis-à-vis 10play and does not completely terminate such default even after having been reminded with a deadline of 30 (thirty) days.
    2. violates or breaches one or several of User’s obligations set forth in section 6,
    3. have registered on the Platform in violation of section 4 para. (1) or has submitted incorrect or falsified documents or information to 10play in the course of the registration.
    4. as a Professional User as defined in Attachment A “Ethical Standards” is found to violate the Ethical Standards after being given a deadline to comply within 30 days of being notified of the violation.
  3. In case of the termination of the Service Agreement, The User Account will be irrevocably closed and all content and all data and settings which User might have implemented, created, or uploaded will be deleted, except for the data for which 10play is subject to retention obligation. Further rights of 10play remain unaffected.
  4. Termination can be declared e.g. via email to email@10play.dev.

Part 3 Service Plans, Platform

7. Service Plans

  1. The Services to be provided by 10play under this Service Agreement are set forth in the description of the Service Plan selected by the User.
  2. Regarding individual Services, that are mentioned in the Service Plans offered by 10play, the following shall apply:
    1. Access to Pro Examples: Pro Examples are advanced examples built on top of the 10tap library. The User may access the source code of all Pro Examples for the term of the Service Agreement. Once the Service Agreement ends, the User will not have access to the source code of the Pro Examples. 10play may add, update, change or remove Pro Examples during the term of the Service Agreement. The source code of the Pro Examples can be copied, adapted and reused by the User from the start of the Service Agreement for an unlimited amount of time. The source code of the Pro Examples is not allowed for redistribution, repackaging, or for building similar services as 10tap Pro. The Pro Examples are provided on the 10tap Pro website. The Code is embedded in the website and can be copied to the User's environment. 10play is not liable for the provided source code or any of its dependencies. 10play does not provide any guarantee that the code will work in the User's environment.
    2. Prioritized Github issues: 10play is committed to resolve issues in the 10tap library. During the term of the Service Agreement, the User may submit Github issues and forward them to 10play via email (email@10play.dev). 10play does not guarantee that the issue will be resolved. 10play will respond to the Github issues of subscribed users in priority.
    3. Individual Support via Mail: The User can raise support requests via the provided mail address on the 10tap Pro website. User will have the chance to address questions to 10play’s experts and to exchange messages with them. 10play tries to respond to the User's support request during weekdays within 48 hours. Requests made on weekends and on public holidays in Israel will be responded within 48 hours from the next working day. 10play does not represent or warrant to answer questions or to provide solutions or workarounds for any potential bug, insufficiency or malfunction of 10tap or to perform any kind of repairs to 10tap. The support is limited to one hour per month per User. Unused time of the support hour cannot be transferred and expires.
    4. Introduction Call: The User is entitled to a 15-minute online video or voice call with a 10play expert within four weeks after the conclusion of the Service Agreement. As for the scheduling of the call within the aforementioned period of time 10play will make at least 3 suggestions in consideration of the availability of its team. The call is scheduled and held via cal.com. 10play is not liable for any cal.com service or any provision of the cal.com contractual terms.

8. Fees and Payments

  1. The Service Plan is subject to a fee. The fees to be paid under the Service Agreement correspond to the fees for the Service Plan selected by the User.
  2. The due date and the payment methods accepted by 10play are determined by the description of the Service Plan selected by the User and which is subject to this Service Agreement. In case of doubt, the fees for a specific booked period are due in advance.
  3. Fees are always shown exclusive as well as inclusive of VAT.
  4. In the event of default, the User shall pay default interest to 10play in accordance with the statutory provisions applicable in Israel. Further rights of 10play shall remain unaffected.
  5. The User agrees to electronic invoicing.

9. Availability of the Platform

  1. The availability of the Platform is determined as follows:
    1. 10play will perform the required maintenance work on the Platform between 02 a.m. and 06 a.m. (local time) ("Maintenance Windows"). During Maintenance Windows, the Platform may be temporarily unavailable on the internet, either entirely or with respect to certain Services.
    2. 10play makes the Platform available on the Internet for at least 99 percent of the time per calendar quarter. The times of the Maintenance Windows shall not be included in the calculation of the availability.
    3. 10play may limit the access to the Platform even outside the Maintenance Windows if this should be necessary for the security of the Platform operation or the preservation of the network integrity or user data, especially to avoid serious malfunctions of the network, the software or stored data.
  2. The point of handover/delivery relevant for the availability of the Platform is the interface between the servers on which the Platform is hosted and the Internet.

10. Updates, Changes of Platform Functionalities

In the interest of all Users, 10play endeavours to continuously improve the Platform and expand it in a meaningful way in order to continually increase its benefits for its Users. Therefore, 10play expressly reserves the right to further develop the Platform during the term of the Service Agreement. Within the scope of the further development, 10play may, for example, change the appearance of the frontend or backend, modify, add and remove functions, and change designs, input screens and other elements of the frontend and backend (collectively referred to as "Platform Updates"). User shall not have any claim to Platform Updates or to continued use of a certain version of the Platform. User cannot derive any claims against 10play due to the implementation of Platform Updates if and insofar (i) no functions which are contractually guaranteed to the User are cancelled or impaired by the Platform Updates and (ii) User does not suffer any unacceptable disadvantages due to Platform Updates.

Part 4 General Legal Terms

11. Data Protection

10play strictly complies with the regulations of applicable data protection legislation. Please find 10play’s Privacy Policy at https://www.10play.dev/privacy.

12. General Limitation of Liability

10play shall be liable exclusively according to the following regulations, no matter what the legal basis may be.

  1. 10play shall only be liable for intent and gross negligence. In the event of slight negligence, 10play shall be liable only in the case of a breach of a material contractual obligation whose fulfilment is essential to the due performance of the Agreement and on whose fulfilment the User may rely on (cardinal obligation). In this context, 10play shall be liable only for foreseeable damage whose occurrence must typically be expected. This also applies to lost profit and unrealised savings.
  2. The aforementioned limitation of liability of 10play shall not apply in the event of injury to life, body and/or health and in the case of liability under applicable Israeli law.
  3. 10play shall not be liable for any events of force majeure that make the contractual performance impossible, even if such events merely impair the due performance of the Agreement to a significant extent or hinder it temporarily. Force majeure comprises all circumstances that are independent from the will and influence of the contracting Parties, such as terror attacks, embargo, confiscation, natural disasters, strike, official orders or measures to the public including but not limited to those to avert hazards or health risks, including measures addressing a pandemic or other serious and unforeseeable circumstances for which the contracting Parties are not responsible. In this context, a circumstance will be regarded as force majeure only if it occurs after the conclusion of the Service Agreement.
  4. Moreover, 10play shall not be liable for malfunctions and loss of quality of the data transfer on the Internet for which 10play is not responsible and that impairs or prevents the use of functions of the Platform or Services.
  5. To the extent that the liability of 10play is excluded or limited, this shall also apply to the liability of the employees, other staff members, representatives and agents of 10play.

13. Subcontractors, Assignment of Rights and Obligations

  1. Transfer of rights and obligations under this Service Agreement by the User to third parties is subject to the express prior approval of 10play.
  2. 10play may delegate its service obligations from the Service Agreement to third parties or sub-contractors and transfer claims against the User to third parties. Vis-à-vis the User, 10play will remain responsible for the contractual performance.

14. Offsetting

User may only offset 10play’s claims against User with undisputed claims or claims legally binding confirmed by a court. This shall not apply to claims that exist vis-à-vis the Parties within the scope of contracts concluded between 10play and the User on the basis of mutuality.

15. Amendments to these GTC

  1. 10play may amend these GTC and other applicable contractual provisions
    1. if they need to be adapted to applicable law, especially if the relevant legal situation changes;
    2. if this is required for 10play to comply with a court order or an official decision that is binding for 10play;
    3. if the amendments are merely advantageous for the User; or
    4. due to unforeseeable changes that are not caused by 10play and over which 10play does not have any influence and that disturb the balance that existed at the conclusion of the Agreement to an extent that is not insignificant.
  2. Amendments in the meaning of the preceding paragraph (1) will be offered to the User no later than one month prior to the proposed effective date in textual form or in writing, e.g. via e-mail. User’s approval will be deemed granted if the User does not indicate its rejection of the amendments before the proposed effective date of the amendments. In its offer for amendment of the GTC, 10play will highlight all amendments and will expressly draw attention to the approval effect as of the proposed effective date.

16. Entrepreneur and Consumer Information

  1. The following shall apply to entrepreneurs: Certain sections of the Israeli Contracts Law shall not apply.
  2. For Consumers the following shall apply:
    1. Complaints procedure via Online Dispute Resolution for consumers ('OS') can be found under: http://ec.europa.eu/consumers/odr/.
    2. 10play is neither willing nor obliged to participate in a dispute resolution procedure before a consumer conciliation body.
    3. 10play has not submitted to any codes of conduct.
    4. 10play shall be available for questions regarding its services offered hereunder as well as regarding the concluded agreement by e-mail to email@10play.dev and shall always respond to customer inquiries in a timely manner.
    5. Consumers can find information on their right of Withdrawal here: https://www.10play.dev/withdrawal.
  3. The User shall be sent the contractual provisions including these Terms of Use and - if the User is a consumer - the cancellation policy with the confirmation e-mail specified in § 4 of these Terms of Use. The User may download these documents to his computer and/or print them out and keep them. 10play will not store the contractual provisions for the User.
  4. The contract language is English, all declarations and communication shall take place in English language.

17. Miscellaneous

  1. All headings in these Terms of Use shall only serve to facilitate legibility and have no influence on the significance and interpretation of the individual provisions.
  2. As far as this is permitted by the applicable laws, the Service Agreement and all contracts concluded between 10play and its Users shall be governed by Israeli law, under exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).
  3. If the User is a merchant, Entrepreneur, a legal entity under public law or a special fund under public law or if the User has no general place of jurisdiction in Israel, disputes arising from or in connection with the Service Agreement and all contracts concluded between 10play and its Users are subject to the exclusive jurisdiction of the courts at the registered office of 10play (currently Tel Aviv-Yafo, Israel).
  4. Should individual provisions of the Service Agreement, these Terms of Use or of contracts or agreements concluded between the Parties be fully or partially invalid or unenforceable or become invalid or unenforceable after the conclusion of the respective contract, this shall not affect the validity of the other provisions. Instead, the Parties shall endeavour to agree a substitute regulation that comes as close as possible to the effects of the invalid or unenforceable regulation in a legally permissible and economic way. The aforesaid provisions shall also apply in case regulations should turn out to have gaps.

Attachments

  1. A: Ethical Standards
;